|
|
|
³ªº´Áø ( Na Byeung-Jin ) - Á¶¼±´ëÇб³ ´ëÇпø
±èÀºÁ¤ ( Kim Eun-Jung ) - È£³²´ëÇб³ °£È£Çаú
|
|
Abstract
|
|
|
|
Purpose: The present study was aimed to examine the degree of nurses' emotional labor and occupational stress and demonstrate the moderating and mediating effects of work-family conflict in the relationship among emotional labor, occupational stress, turnover intention of nurses.
Methods: The participants for this study were 307 nurses currently working in two general hospitals in G city in Korea. Data were collected using structured questionnaires and analyzed for descriptive statistics, t-test, ANOVA, Mann-Whitney U Test, Kruskal Wallis Test, Pearson correlation coefficients and hierarchical multiple regression with SPSS/WIN 21.0 program.
Results: It turned out that work-family conflict plays an important role in the relationship among emotional labor, occupational stress, turnover intention of nurses.
Conclusion: Therefore, to reduce nurses' turnover intention, it is necessary to have an intervention focusing on work-family conflict. Also, it is necessary for both the government and hospitals to establish a supportive system and a program to relieve nurses from their work-family conflict.
|
|
KeyWords
|
|
°£È£»ç, °¨Á¤³ëµ¿, Á÷¹« ½ºÆ®·¹½º, ÀÌÁ÷Àǵµ, Á÷Àå°¡Á¤°¥µî
Nurse, Emotional stress, Stress, Personnel turnover, Conflict
|
|
¿ø¹® ¹× ¸µÅ©¾Æ¿ô Á¤º¸
|
|
|
|
µîÀçÀú³Î Á¤º¸
|
|
|
|
|
|